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Leadership12 min read

Lessons from 15 Years in Tech Leadership

Reflections on building companies, leading teams, and navigating the rapidly evolving technology landscape.

BS
Benjamin P. Snyder
Published on December 20, 2023

A Journey of Growth and Learning

Fifteen years in tech leadership has taught me that the only constant is change. Technologies evolve, markets shift, and what worked yesterday may not work tomorrow. But some principles remain timeless.

Lesson 1: People First, Technology Second

The best technology in the world is worthless without the right people to build, deploy, and maintain it. Invest in your team, create an environment where they can do their best work, and the technology will follow.

Lesson 2: Embrace Failure as a Learning Tool

In my career, I've launched products that failed, made hiring decisions I regretted, and pursued strategies that didn't work. Each failure taught me something valuable that contributed to later successes.

Lesson 3: Customer Obsession Beats Feature Obsession

It's easy to get caught up in building cool technology, but the most successful products solve real customer problems. Stay close to your customers and let their needs drive your roadmap.

Lesson 4: Culture Eats Strategy for Breakfast

You can have the best strategy in the world, but if your culture doesn't support execution, you'll fail. Culture isn't something you can mandate—it's something you must model and nurture every day.

Lesson 5: Scale Changes Everything

What works for a 10-person startup doesn't work for a 100-person company, which doesn't work for a 1000-person enterprise. Be prepared to reinvent your processes, systems, and even yourself as you grow.

Lesson 6: The Power of Saying No

Early in my career, I said yes to everything. I learned that saying no to good opportunities allows you to say yes to great ones. Focus is a superpower.

Lesson 7: Build for the Long Term

Short-term thinking leads to technical debt, cultural problems, and missed opportunities. The best leaders think in decades, not quarters.

Looking Forward

As I look ahead to the next 15 years, I'm excited about the possibilities. AI, quantum computing, and other emerging technologies will create opportunities we can't even imagine today.

But the fundamentals remain the same: build great teams, solve real problems, and never stop learning.

#Leadership#Career Development#Tech Industry#Lessons Learned

About the Author

BS

Benjamin P. Snyder

CEO and technology leader with 15+ years of experience building and scaling companies at the intersection of finance and technology. Passionate about innovation, team building, and creating products that make a meaningful impact.

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